AIMS Grant Management Software
AIMS is an enterprise-wide system specifically designed for the needs of Funding and Grant making organisations. It controls all aspects of the funding process - from initial request, through assessment and recommendations, to authorisation, payment and subsequent monitoring of outcomes.
More information on AIMS is available here.
Ezytrace - Track & Trace Facility
Ezytrace is an Internet based track and trace facility, specifically designed for tracking the movement of product through the manufacturing processes from raw materials through to packaged product.
The Track & Trace system addresses EU food products Traceability legislation by providing an easy to use browser based application for tracking the movement of products through the manufacturing processes from raw materials through to the packaged product and vice-versa. The results are graphically represented in a "family tree" type view with drill-down facility to associated relevant information such as Quality Control Results.
More information on Ezytrace is available here.
CHATS - Case Handling And Tracking System
CHATS - (Case Handling and Tracking System) is a centrally managed browser based product, designed to log, track, report and manage all forms of correspondence, whether received by mail, phone, fax or directly to your website.
Complementary to CRM systems or installed where CRM is not practical CHATS can be purchased outright or supplied as a fully managed service.
More information on CHATS is available here.
CHATS - Consumer Helpline
Quest's Consumer Helpline is designed to facilitate the retention of customer feedback, allowing complaints or other correspondence to be logged, traced and monitored in a controlled and managed way.
For more information on the Consumer helpline, click here.
Knowledge Management System
The Quest Knowledge Management Information Portal is a collaborative Knowledge Management solution - which allows companies and organisations to easily manage content and documents so that it can be readily available and shared by authorised people.
The Knowledge Management Information Portal allows groups with a common interest to be able to share information and knowledge wherever they are in the world and whenever they need it.
It allows the simple filing of structured and unconstructed information so that it can be easily accessed by the users so that they can work collaboratively together and share knowledge. Each user can tailor the system to meet their individual requirements and avoid the problem of information overload.
More information on Quest's Knowlegde Management System is available here.
